Testimonials
From Phil Haynes at Services for Business Limited
2nd July 2009
One of our laptop computers failes recently which left us a little stranded as it is used constantly for work and other important reasons.
I gave the laptop to Phil and it was returned quickly and working perfectly.
Thank you Phil.
Phil Haynes
Director
From Julie Baldwin at Style and Tone
4th June 2009
I was delighted with the excellent and personal service that we recieved recently at the studio when we were having problems with our IT systems.
Your knowledge and experience was very aparent and you did in ten minutes what had been taking me days to sort out. The time and money saved was well worth your fee. I would highly recommend your services.
Julie Baldwin
Founder
From Wulston Alderman at Life and Corporate Coaching
20th May 2009
I have endured poor performance with my laptop for some time, reluctant to do anything with it. It is always too easy to buy a replacement and start again. However in these difficult economic times, I felt that i needed to get it fixed.
Having listened to testimonials about how you have helped others solve poorly performing laptops, I was eager to see what you could do for me.
You took my laptop and promptly returned it. My expectations were exceeded when I turned the machine on, and found that it was operating quicker than when I first purchased it!
The speed of your service and the advice offered were second to none. I have been able to avoid replacing the laptop, which was the action I was planning to take. You have certainly saved me a lot of money being able to use the laptop for another couple of years.
I would recommend Phil to anyone experiencing poor performance with their laptops and other IT issues with complete confidence.
Yours sincerely,
Wulston Alderman
Life and Corporate Coaching
Life and Corporate Coaching Website
From Ben Llewellyn at SLIB Design
13th May 2009
Thank you for supplying my client instant, efficient and cost effective IT support services.
My client has given you a glowing testimonial.
I will not hesitate to refer your services to more of my clients.
Thank you,
Ben Llewellyn
Proprietor
From Anthony Williams at Williams Ross Consultants
19th March 2009
Williams Ross Consultants Limited are a social care consultancy agency serving the full spectrum of agencies (public/private/voluntary) working with children and families, including the Family/County Courts and central government agencies such as the Welsh Assembly Government. A significant proportion of our work is computer based and therefore a secure IT infrastructure with multiple access points/networking and server backup is essential.
Core Service Delivery
There is a historical long term relationship with Preventa who have over the years provided services and IT solutions tailored and commensurate to the growing demands of our company. This has included an increasingly sophisticated wired and Wi-Fi network and the setting up of a server that not only enhanced office based productivity but also off-site access to the server when consultants are on the road or working off-site.
Preventa have always been sensitive to achieving the best solutions and options within the context of realistic budget limitations – the emphasis being on quality options that best fit the organisation at a given point – with a mind to adding to or upgrading facilities for the future. The emphasis has always been ‘options’ which have given confidence to us having informed choices on what we need and can afford.
Costs
As such we have felt confident, and indeed our experience has been, that our incremental sophistication in our IT infrastructure has been fit for purpose and within our budget set aside for this essential aspect to our working environment. We review enhancements with the security of knowing that we will not be sold services we do not need.
On the rare occasions where there have been network difficulties (non to date Preventa installation work related) or server problems Preventa have always been responsive to calls for help and assistance, with a near 100% immediate solution by telephone advice or by their remote access facility to our server. Even with often competing customer demands, Preventa have found time and both the cause and solution to problems, often working overtime to ensure that our business remains productive. It must be emphasised however that as such the quality of their initial work, there are few occasions that require Preventa to offer support. When they do it is effective, friendly and cost/solution focused.
Testimonial
Our already established relationship with Preventa is well on course to become much longer term as our business needs vary and grow. We emphasise in particular the can-do solution focused business/cost sensitive nature of Preventa and the responsive support services delivered with care and friendliness – a real and reliable service provider that is highly competent.
We warmly commend them and wish them well in their company developments.
If you find a good service provider, hold on to them – without Preventa we would not welcome the prospect of finding another provider that equals the quality of services they not only offer, but importantly, deliver upon.
Anthony Williams
Company Director & Principal Consultant
Williams Ross Consultants Limited
From Paul Burr at Corporate Media
6th March 2009
After contacting Phil with regards to cleaning up a couple of PC’s in the office he has improved our work rate and efficiency by sourcing faster internet connection and installing two routers rather than the standard modem supplied by your ISP.
Not only this we now have now self updating reliable antivirus software, so we can send & receive emails with confidence and computers which are virus free and working at a speed of which they should.
Unfortunately for Phil he has left his mobile number with me, so now he receives call from me at home sorting out my own laptop – thanks Phil.
I will be recommending Preventa to others, because if Phil doesn’t know it – it’s not worth knowing.
Paul Burr
Manager
From Richard Clifford at RIC Plumbing & Heating
5th March 2009
As we are a plumbing and heating company, IT is all very complicated to us. Our office equipment was causing us more of a headache than anything the recession had thrown at us, printers not printing and wireless connections not working etc, so we called Phil in for the morning and he soon resolved all of our problems and also set up things we never new existed.
The way he explained how things work and how to use shortcuts was very easy to follow and I would recommend anybody with similar problems should give Phil a call.
Phil also set up all of our laptops at home to work wirelessly, something we'd struggled to achieve, so we also have two very happy kids as well..
Richard Clifford
Proprietor
RIC Plumbing & Heating Website
From Marie McCreedy at Star Quality Training
28th February 2009
My concern about ensuring safety of my data led me to initially ask Phil for advice. This resulted in several visits to secure my information and subsequently to set up a new laptop which works like a dream.
Phil provided help and support throughout, often suggesting ideas which would be beneficial to the way I work and handle data. He spent time explaining so that I was aware and understood each step of the process
A great result! enabling me to confidentially operate and store data.
I shall certainly recommend Preventa to anyone who needs their I.T sorting as his attention to detail and ongoing support is exceptional.
Marie McCreedy
Personal Development Trainer / Life Coach
From Lynda Sewell at Skyview Roofs
23rd February 2009
Just a quick note to say thank you for all your help with our factory move, and your continued IT support. You’ve done an A1 job of the new network install and saved us quite a bit of hassle and money by volunteering to learn how to manage the software for our computerised telephone network.
I have worked with many IT companies over the years and would always choose Preventa without hesitation. There isn’t a problem we’ve come across that you can’t resolve, and you always manage to get to us quickly when we have an IT issue. Speaking from years of experience, I would be very hesitant to let anyone else near our systems as I have total trust in Preventa’s support and ongoing assessments of our system needs.
As our business has expanded over the last two years Preventa has held our hand and given us the expertise needed to keep expanding our network in the most cost effective manner. Thanks again for providing us with a friendly, supportive and expert service. I am sure we will be working together for many years to come.
Regards ,
Lynda
Director
From Graeme Thurman at Advek
14th January 2009
I would like to thank you for all the work you have done for me over the last couple of months.
My company now has a fantastic I.T. set up, which all of my staff are enjoying using and the simplicity of everything has made our lives so much easier. This is also a testament of your onsite training you have have to us all.
Not only have you done a fantastic job for me at the office, you have also been very helpful at home where you have once again demonstrated your amazing knowlegde of all computer issues.
I will definately be recommending your company to my friends, family and business associates. Thanks once again Phil for all your help and advice and I look forward to a long lasting relationship between our companies.
Regards ,
Graeme Thurman
Director
From Matthew Barrett at The John Hughes Law Practice
'New Box-of-Tricks'
Just a brief note to say thanks for the work you did on Saturday. It probably looked like a simple job from your point of view, but Jan and I had been pulling our hair out trying to get the internet connection to work and we just could not see what we were doing wrong. It's 100% now.
Also, congrats on some nice negotiation work with PC World. I would have just paid the price on the box (Assuming I knew what the box was in the first place!) and been resigned to the cost. So please send your invoice through to the Practice so we can get that paid ASAP.
Once again, many thanks for the great service and the positive result.
Yours Sincerely,
Matthew Barrett
Associate
The John Hughes Law Practice Website
From Claire Taylor at Lordswood Travel
'Professional but speaks my langauge'
Phil Base has been dealing with our IT issues for nearly two years now and we are very pleased with the services he offers. Not only does he come to our rescue when there's something gone wrong with our IT but he has also prevented many problems from occuring. He has saved us a fortune in products and has always given us a professional service.
By far the best thing about Phil is his ability to explain things in a non technical language so that i understand; there's not many people that offer that service these days.
If any of my clients, friends etc have any problems with their computers or require any products i always refer them to Phil as i know they will be well looked after.
Kind Regards ,
Claire Taylor
Proprietor
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