Have the equivalent of your own IT Department, ready to assist whenever you need, without staffing issues and costs?
This is exactly what you get with the Preventa service contract with much more…
Why take out a Preventa IT contract?
With Preventa we take total responsibility for the smooth running of your systems, so you don’t have worry about them. Preventa provides you with a highly effective computer maintenance and support service for a low fixed monthly price, so you know exactly what your IT budget will be, with no hidden surprises. Our Preventative approach to computer maintenance, even when your system appears to be operating perfectly, is unique and means that the number and severity of problems you will encounter is massively reduced compared to the usual break and fix approach. We prevent things going wrong in the first place, yet we’re able to respond quickly when and if they do, saving you time and money!
What are the key Preventa benefits?
Your IT responsibilities are removed
Your systems are proactively monitored to prevent problems
You have access to IT Professionals when you need them
What exactly does Preventa give your company?
1. Unlimited telephone support*
You and your staff have direct access to our friendly local technical experts via our telephone helpline or our online support service.
2. Unlimited remote support*
Within minutes or even seconds of your call our technicians can view and operate any of your computers or servers from our control centre, saving you time and money. It is totally secure and means that we can fix most of your computer problems instantly without you having to wait for a technician to visit.
3. On-Site visits (Depending on contract level)
In the unlikely event we can’t fix your system remotely we will arrange for one of our locally based engineers to attend your site at your convenience.
4. Proactive maintenance
Our BusinessCARE system will run regular housekeeping tasks and activities on your computers to ensure they are always in tip-top condition. We’ll defragment the disk, check it for errors, remove temporary files and give your computer a general spring clean each and every month. This will help to ensure your computers continue to run as smoothly as the day they were bought
5. 24/7 Monitoring
Our sophisticated systems constantly monitor your computers for early signs of trouble. Often we find faults and fix them even before you’re aware that anything is wrong, preventing costly interruption to daily activities.
6. Security maintenance
We make sure that your anti-virus software and Spyware protection is kept up to date, ensuring they will keep your computer secure and free from danger. One of the major causes of virus attacks is installed but poorly maintained anti-virus software.
7. Help and advice
We’re not just here to keep your computer systems running smoothly. We know lots about computers and how to use them to the full, and we’re happy to share this knowledge with our BusinessCARE clients. We will be delighted to offer you as much advice and guidance as you need on getting the most from technology to either drive your business forward or to have an easier life, or both, depending on your goals.
8. Fully managed backup system (optional)
We can provide a range of high security, fast restore back-up solutions including a fully managed back-up service for total peace of mind.
Which is the right Preventa contract for you?